Orders are shipped within 3 working days of the order, and delivered in 2-3 days from shipping. We ship through leading courier services or speed post/India post, and you can track your order online after it is shipped. In the unlikely event we are unable to deliver any items in your order, be assured that you will not be charged for that item, or you shall be refunded the full amount charged for the item. Orders are shipped on all working days (Monday to Saturday), excluding public holidays. To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations. Membership Policy We may collect the following information for e-mailer: – name and job title – contact information including email address – demographic information such as postcode, preferences and interests